I, as a professional groomer in the pet industry, promise to accept my responsibility when caring for all pets. I shall enhance their beauty through grooming skills to help in the creation and style best suited the individual pet and its owner, to continuously educate myself and my patrons in the proper care and welfare of their pets. I will not discriminate against any person–to set an example of good will and integrity, show affectionate understanding and gentleness to all, and always perform my duties in a humane manner.

Cathy Hartley not only has nearly 30 years of grooming experience, but has furthered her eduction by seeking out certifications: C.M.C.G, C.A.H., C.F.M.G., and animal C.P.R. These certifications are not required in the grooming field, but Cathy has chosen to study for and pass these exams in order to offer the highest quality of care at Kitty City.

Certified Feline Master Groomer (C.F.M.G.)
Nine examinations are required to obtain the Feline Master Groomer certification. Written exams included topics such as anatomy and health, breeds/colors/genetics, as well as temperament and handling skills. The practical exams cover a variety of both long-haired and short-haired grooming techniques including lion cut, sanitary clip, belly shaves, and full coat grooms.

Certified Master Cat Groomer (C.M.C.G.)
In order to obtain a Master Cat Groomer certification, practical skills are tested by demonstrating on properly bathing, fluff-drying, and de-matting. Clipper and scissor work is then examined during testing. Written examinations are also given covering topics such as the various breed groups, groomer terminology, anatomy, health, first aid, chemical management, and feline care.

Certified Companion Animal Hygienist (C.C.A.H.)
This program was designed to test skills and knowledge in relation to animal health and grooming. To obtain a Companion Animal Hygienist certification, tests are given covering breed identification, health issues (such as parasites; condition of skin, eyes, ears, and teeth), and selecting proper grooming techniques given the condition of the coat. Additional testing also covers topics such as animal behavior, humane treatment, handling techniques, anatomy, ethics, expressing anal glands, safe use of chemicals, disinfecting procedures, and maintaining a safe and sanitary work environment.